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Frequently Asked Questions

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Custom Branding allows photographers to personalize their website and mobile app with their logo, color scheme, and unique design to create a cohesive brand identity.
Yes, you can upload your logo, which will appear on your app and website, reinforcing your brand identity for clients.
Custom Branding enhances your professional image, builds trust with clients, and helps establish a unique identity in the market.
No technical skills are required. Framespik provides a simple and intuitive interface to help you customize your app and website.
Yes, you can update your branding elements like logos, colors, and other details anytime to keep your brand up-to-date.
Yes, all branded websites created with Framespik are mobile-responsive and optimized for seamless browsing on any device.
You can showcase your portfolio, service plans, testimonials, and other important details that highlight your expertise.
Yes, the branded website includes booking and inquiry forms to make it easy for clients to explore and book your services.
Yes, Framespik supports custom domains, allowing you to connect your unique web address to your branded website.
Yes, the branded app supports notifications to keep your clients updated about events, schedules, and other important information.
A Memory Page is a dedicated digital space for each event, featuring albums, videos, event details, and tools for sharing or managing privacy settings.
Clients receive a personalized email with a link to their Memory Page after booking your services and providing the required details.
Memory Pages support event details, albums, videos, invitation cards, and even a 3D preview of the final printed album.
Yes, clients can personalize their Memory Page by managing album categories, adding descriptions, and controlling privacy settings for specific content.
Content is stored for a minimum of 180 days by default, with options to extend storage for up to 15 years.
Yes, clients can share the link to their Memory Page with friends and family or choose to keep it private for select individuals.
Clients can restrict access to specific albums, videos, or images, ensuring that sensitive content remains private.
The 3D Visual Album provides a realistic preview of the printed album, allowing clients to visualize and share their memories in an interactive way.
Yes, event invitation cards can be added to the Memory Page, making it a comprehensive platform for sharing event details.
Yes, Memory Pages are accessible on laptops, mobile devices, and tablets, ensuring clients can view their content anywhere.
The Photo Selection feature allows clients to browse, select, and finalize images for their album directly from their app or browser.
Yes, the Photo Selection feature works seamlessly across devices, including laptops, tablets, and smartphones.
Clients can view their photos online, mark their favorites, and provide feedback directly through the app or browser for quick and easy selection.
Yes, multiple users can collaborate and select photos simultaneously, making it convenient for family members or teams to work together from their own locations.
Absolutely! The Photo Selection feature is designed for convenience, allowing you to finalize your album without visiting the photographer’s studio.
There is no limit to the number of photos you can select; however, the final album size will depend on the plan agreed upon with your photographer.
Yes, the system can provide album layout suggestions, helping you visualize how the selected images will appear in the final design.
Once finalized, your photographer will receive the selected images along with your preferences, making it easier to proceed with album creation.
Yes, you can add comments or feedback on individual photos, which will be visible to the photographer for better customization.
Yes, the system saves your progress, allowing you to select photos in multiple sessions at your own pace.
The Data Secure feature ensures your event and media data is protected against data loss, corruption, and damage, with encryption and safety protocols in place.
No, you don't need to pay extra for data that remains unused within the storage period. You only pay when you require additional access or extended storage time.
With Framespik's secure cloud backup, you don't need to worry about hard disk failures or physical damage. Your data is stored safely in the cloud, always accessible and protected.
Yes, even if the default backup period ends, you can still access your data. If needed, you can opt for an extension to keep the data available for longer.
Yes, your data is stored in secure, distributed cloud systems that are protected from physical disasters, such as fire or flooding, ensuring its safety at all times.
Your data is encrypted with high-level security protocols, and access is restricted through multi-factor authentication, ensuring that only authorized individuals can access it.
Framespik automatically backs up your data as it is uploaded. There’s no need to worry about forgetting; your files are protected and saved continuously.
Yes, you only pay for additional storage when you need it. If your data is not accessed within the backup period, you will not incur extra costs.
Framespik's secure cloud environment keeps multiple versions of your data, allowing for recovery even in the case of accidental deletion or modification by users.
Yes, you can extend your data storage for long-term use, ensuring your important files remain secure and easily accessible without worrying about hardware issues or expiration.
Framespik provides 1TB of free storage to photographers, which is more than enough to store large amounts of event data, including photos, videos, and documents.
Yes, you can easily expand your storage as needed. Framespik offers scalable storage options, allowing you to add more space to accommodate your growing business needs.
You can upgrade to storage options beyond 1TB. Framespik allows you to scale your storage all the way up to unlimited capacity, ensuring you never run out of space.
There is no cost if your data is within the free 1TB limit. If you need more space, you can upgrade your storage plan to accommodate additional data at a reasonable cost.
Yes, Framespik’s 1TB of free storage can handle both original and compressed files, giving you flexibility in managing your media content.
No, you only pay when you need to access or upgrade your storage. If your files are stored but not accessed within the backup period, there’s no additional charge.
Shared Cloud Space allows photographers to allocate portions of their storage to different team members, enabling them to store and access work-related data within a shared environment.
Yes, you can manage access permissions for each team member, ensuring that only authorized individuals can view, edit, or upload data to specific parts of the shared cloud space.
Absolutely! Team members can upload files, share images, documents, and media, making it easier to collaborate and manage data within a central cloud space.
Yes, the shared cloud space is protected with encryption and secure access protocols. You can be assured that only authorized team members will have access to the data.
The amount of shared cloud space you can allocate depends on your storage plan. You can assign portions of your purchased storage to different team members based on their needs.
Storage rental allows photographers to temporarily store large volumes of event data, which can be accessed by clients directly from a rented cloud space for the duration of their event.
You can rent storage for any period that suits your needs. Whether it's for a few weeks or several months, the rental duration is flexible and can be customized.
Renting storage space is simple. Just log into your Framespik account, choose the amount of storage you need, and select the rental period. It’s all handled within the platform.
Yes, clients can access the rented storage space directly. You can provide them with a secure link to download or view the event data, making it convenient for them to get the content they need.
Yes, there is a cost associated with storage rentals. The price depends on the amount of storage you need and the rental duration. You’ll only pay for what you use during the rental period.
Once the rental period ends, your rented storage will expire, and you will no longer have access to it unless you extend or renew the rental period. You can download or transfer your data before the period expires.
The Vision Camera feature suggests ideal poses for your photoshoots based on the location and objects around you, helping clients and photographers capture the perfect shots every time.
The Vision Camera uses location data (such as a beach, park, or indoor space) and objects present (like a car or tree) to suggest relevant poses, ensuring the best results for every shoot.
Yes, the Vision Camera is versatile and can suggest poses for a wide range of events, from weddings to family photoshoots and outdoor sessions, making it ideal for all types of photography.
While the Vision Camera offers intelligent pose suggestions, you can adjust or customize the poses based on your creative preferences to ensure they align with your vision for the photoshoot.
The Vision Camera enhances outdoor photoshoots by factoring in environmental elements like lighting, objects, and scenery, offering dynamic pose suggestions that make the most of the natural surroundings.
Yes, the Vision Camera learns from past photoshoots, improving its pose suggestions over time based on the locations and objects you've worked with in previous sessions, offering smarter recommendations.
Event backup is a secure, long-term data storage solution for clients, ensuring that their event media (photos, videos, and documents) is safely preserved for extended periods after the event.
You can choose backup durations of 3, 5, 10, or 15 years, depending on your needs. These options ensure that your event media remains safely stored for as long as you require.
Event backup is designed specifically for your clients. It ensures that the media from their events, such as weddings or parties, is stored securely for long periods, even after the event has concluded.
No, event backup is different from data safe. Event backup is focused on securely storing event-related content for your clients, while data safe ensures the protection of business-related data for photographers, such as contracts, finances, and work records.
No, you only pay for the initial duration (3, 5, 10, or 15 years) when setting up the backup. After that, your client's event media will remain stored for the specified period without any additional yearly payments.
Clients can easily access their event backup via a secure link or through their personalized memory page, where they can view and download their media even after years of storage.
Yes, you can change the backup duration anytime before the current plan expires. If you want to extend the storage period beyond the original choice, you can simply upgrade to a longer plan.
AI face scan image delivery allows clients to share event media with guests by enabling them to scan their faces and retrieve images featuring them, providing a personalized and efficient experience.
The AI face scan technology identifies faces in the event photos and allows guests to easily access images that feature them, simply by scanning their face using a smartphone or device.
Guests can only see images that contain their own face, ensuring privacy and making the experience more personal. They cannot access images of other guests unless they are included in those photos.
Yes, the AI face scan image delivery feature works for any type of event, from weddings to parties, corporate gatherings, and more, ensuring every guest can easily find their images.
Yes, the AI technology is designed to recognize faces from multiple angles and lighting conditions, ensuring that even candid or group shots can be scanned and linked to the right guest.
Yes, the AI face scan feature is available in the client app, where guests can scan their faces to view and download photos that feature them, creating a seamless and convenient experience.
4K video and image upload allows you to upload and store high-resolution 4K media, ensuring that your photos and videos are stored in the highest quality available for optimal viewing and preservation.
You can easily upload 4K images and videos through the Framespik platform, either via the desktop app or client portal. Just select the media files you wish to upload, and the platform will handle the rest.
While 4K media files can be large, Framespik supports high-capacity uploads. You may encounter upload limits depending on your internet connection, but the platform offers efficient ways to handle large files.
Yes, you can view and share 4K images and videos directly from the platform. The high-resolution files are fully supported across all devices, ensuring a rich and immersive viewing experience for your clients and guests.
No, uploading 4K media through Framespik ensures there is no loss of quality. The platform preserves the resolution of your images and videos, maintaining their clarity and sharpness during storage and delivery.
Yes, you can upload 4K images and videos from both mobile devices and desktops. Framespik provides seamless integration for uploading media from any device, making it easy for you to store and manage your content.
An unlimited 3D album allows you to create a virtual, interactive album that showcases your photos and videos in a three-dimensional format. With unlimited albums, you can create as many albums as needed without worrying about storage limits.
The 3D album feature lets you upload and organize photos in an immersive, 3D space. Clients can interact with the album, rotating and zooming to view images in greater detail. This creates an engaging experience for users.
Yes, you can add videos to your 3D album along with images. The feature supports both media types, ensuring that your entire event content is showcased in a dynamic and interactive way.
Yes, clients can easily share their 3D albums with friends and family through a link, providing them with a unique and immersive way to experience the event memories. Sharing is simple and seamless.
No, with the unlimited 3D album feature, you can create as many albums as you need without any storage restrictions. This ensures you can organize and present your content flexibly and efficiently.
Yes, 3D albums are fully accessible on all devices, including desktops, tablets, and smartphones. Clients can interact with the albums no matter where they are, providing a consistent experience across platforms.
Third-party integrations allow Framespik to connect with external services like cloud storage providers and domain providers, enhancing the platform's functionality and flexibility for photographers.
Framespik integrates with popular cloud storage providers like pCloud and Mega, giving you additional storage options for your media and ensuring secure, scalable storage for your files.
Yes, you can use a custom domain for your Framespik website. The platform supports integrations with domain providers like GoDaddy and Hostinger, allowing you to personalize your site with your own branding.
To integrate a custom domain, simply purchase a domain through a supported provider like GoDaddy or Hostinger and follow the easy steps in the Framespik dashboard to link it to your website.
No, integrating third-party services like storage or domain providers is designed to be simple. The Framespik dashboard provides easy-to-follow instructions, and no technical expertise is required.
The use of third-party integrations may incur costs based on the services you choose. For instance, using a custom domain or additional cloud storage providers may involve fees charged by those providers.
Work updates keep clients informed about the progress of their event, including milestones, tasks completed, and any changes. This ensures clear communication between photographers and clients throughout the entire process.
Work updates are automatically sent to clients through the Framespik platform. You can also manually add progress notes and status updates, which clients will receive via email or app notifications.
Yes, you can update work progress for multiple clients simultaneously. Framespik provides an easy-to-use interface that allows you to manage and track multiple events, ensuring that all clients stay up-to-date.
Clients receive work updates through email notifications or directly within their personalized client app. The app and email contain detailed information about the event progress, ensuring clients are always informed.
Yes, you can easily add images, videos, or other media files to work updates. This allows clients to visually track the progress of their event, enhancing the communication and collaboration process.
Yes, work updates can be scheduled for automatic delivery at specific intervals. This feature ensures that clients are kept informed at regular points throughout the event process without requiring manual input.
Payment reminders are automated notifications sent to clients to remind them of upcoming or overdue payments. These reminders ensure that payments are tracked and clients are informed without requiring manual follow-up.
Payment reminders are sent automatically based on the payment schedule you set for your services. These reminders can be triggered by specific dates, such as when a due payment is approaching or overdue.
Yes, you can customize the content of the payment reminder messages to fit your brand's tone and style. Personalizing the reminders ensures they align with your communication approach.
Yes, Framespik allows you to send payment reminders for multiple clients simultaneously. This makes it easy to manage and track payments for all your clients without having to send individual reminders.
If a client doesn't pay after receiving a reminder, you can set up additional follow-ups or escalate the reminder. Framespik also allows you to track outstanding payments and ensure that nothing falls through the cracks.
Yes, you can set up reminders for various payment stages, such as advance payments, partial payments, and final payments. This ensures that clients are reminded of each stage and helps keep the payment process organized.
Payment reminders are sent via email or push notifications through the client app. The method of delivery can be chosen based on your preferences, ensuring that your clients receive timely notifications.
Yes, Framespik allows you to track which clients have received payment reminders. This feature helps you monitor the status of payments and ensures that follow-ups are sent when necessary.
Yes, you can set up automated payment reminders for future events. These reminders will be triggered based on the payment schedule you set, ensuring that your clients are notified well in advance of payment due dates.
Clients can respond to payment reminders through email or the client app. They can confirm payment, request extensions, or ask for more information about their payment status, ensuring seamless communication.
Anywhere View allows clients to access their event content—such as albums, videos, and images—on any device, including TVs, laptops, or mobile phones, no matter where they are. This ensures clients can enjoy their memories from any location.
No, you don't need a special app. Clients can use any device with a web browser, and they can access the media directly through a link or their client app.
Yes, clients can view their event albums, images, and videos on any smart TV, provided they have access to the link or app. This provides a more immersive way to relive their memories.
Yes, you can control who has access to your event content by setting privacy settings. This gives you full control over who can view the media and ensures your content remains secure.
Anywhere View is compatible with most devices that have internet access, including smartphones, tablets, laptops, and desktops. This ensures that clients can access their event data wherever they are.
Yes, guests who have received access links can also view the event content through Anywhere View. This allows everyone involved in the event to access shared memories from their own devices.
NFC cards are durable, unbreakable cards containing event data that can be accessed via NFC (Near Field Communication) or a QR code. These cards provide a convenient, portable way for clients to access their event content securely.
NFC cards work by transmitting data to nearby devices that support NFC technology, such as smartphones. You can scan the NFC chip or use the QR code to access event-related content, like photos, videos, or albums.
Yes, NFC cards are secure. The data stored on the card is encrypted, ensuring that only authorized individuals can access it. Additionally, you can control access by linking the card to a specific account or event data.
Yes, the NFC card can be used as many times as needed. Once issued, it remains active and can provide continuous access to event data, such as photos and videos, until the event data is removed or updated.
If you lose your NFC card, you can freeze it immediately through the app. This ensures that no unauthorized person can access the data stored on the card, keeping your information secure.
If your NFC card is lost, you can easily freeze it using the app or website. Freezing the card will prevent anyone from accessing your event data, giving you peace of mind until the card is recovered or replaced.
The Scheduling feature allows photographers and event organizers to plan and organize events, manage tasks, and assign schedules to crew members. It helps streamline workflow and ensures all parties involved are on the same page regarding event timelines.
Yes, you can assign schedules to specific team members, ensuring that each individual knows their responsibilities and timing for the event. Team members will receive updates through push notifications or email.
Yes, you can create a custom schedule for each event, including timelines for preparation, photography sessions, client meetings, and other key activities. The feature ensures you can manage multiple events simultaneously.
Team members are automatically notified about their schedules through push notifications or via email. You can also send reminders to ensure everyone is prepared for their tasks on time.
Yes, you can easily adjust the schedule if any changes occur. The system allows you to update times, add new tasks, or shift responsibilities, and your team members will receive updated notifications.
Yes, you can view the entire team's schedule in one centralized location. This feature makes it easy to track all activities, ensure no overlap, and keep everyone aligned on their tasks and deadlines.
The scheduling feature helps with event planning by providing a clear and organized timeline of events. You can ensure that each task is completed on time, that resources are allocated efficiently, and that no deadlines are missed.
Yes, you can create recurring schedules for regular events, such as weekly photo sessions or monthly client meetings. This feature saves time by allowing you to set up schedules in advance and have them automatically repeat.
Yes, the scheduling feature can integrate with other tools, such as calendars and task management apps, to streamline workflows and ensure that all scheduling data is centralized and up-to-date.
The Finance Tracking feature helps photographers and event organizers monitor their income and expenses. It provides a comprehensive view of financial activities, making it easier to manage budgets and ensure the business stays profitable.
The feature allows you to track all income and expenses, categorize them for easy analysis, and generate reports. This helps you stay on top of your finances, ensuring you can make informed decisions and maintain financial health.
Yes, you can track both income and expenses. The system lets you record incoming payments from clients, as well as any outgoing costs related to the event, such as travel, equipment, and staff payments.
Yes, you can generate detailed financial reports that summarize your income, expenses, and profits. These reports can be used for tax purposes, business analysis, or to evaluate the financial health of your photography business.
Yes, you can categorize your expenses, such as travel, equipment, and marketing costs. This feature makes it easier to analyze your spending and find areas where you could potentially save or invest more.
Yes, the Finance Tracking feature allows you to track client payments in real-time. You’ll get an up-to-date view of how much has been paid and how much is still due, helping you stay organized and avoid missed payments.
Yes, you can set up automated payment reminders to notify clients about upcoming or overdue payments. This feature ensures you never forget to remind clients about outstanding balances.
Yes, the Finance Tracking feature can integrate with various accounting software tools, making it easier to manage your finances and generate tax-ready reports. This integration saves time and reduces the risk of errors.
Yes, you can track expenses for each individual event. This feature helps you monitor the costs associated with specific projects, making it easier to evaluate profitability and plan for future events.

The cost of data backup services is influenced by several factors, including the amount of data to be backed up, the frequency of backups, the level of security and encryption required, the number of users or devices to be supported, and the duration of data retention. Additionally, the choice between local and cloud-based backup solutions can also impact pricing.

Some data backup providers may charge additional fees for services such as setup, data restoration, or advanced features like extended version history. It's important to review the service agreement to understand all potential costs associated with the backup service.

Investing in data backup services can be significantly more cost-effective than the potential expenses associated with data loss. For instance, the Ponemon 2020 report found that the average total cost of a data breach for businesses with more than 25,000 employees was $5.52 million. In contrast, comprehensive online backup services can cost as little as $100–$150 per year, highlighting the financial benefits of proactive data protection.

Yes, many data backup services offer scalable solutions that allow businesses to adjust their storage capacity as their data requirements grow. This flexibility ensures that businesses can expand their backup solutions in line with their evolving data needs without incurring unnecessary costs.

Some data backup providers offer discounts for long-term commitments or for backing up larger volumes of data. For example, pre-paying for a year may result in an additional 10% off the regular price. It's advisable to inquire directly with the service provider to explore any available discounts or customized pricing options.

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What people say

Few valuables words from our customers

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“Framespik brings everything a modern photographer needs into one powerful platform. From custom branding and AI face scanning to secure cloud storage and seamless photo selection, it simplifies the entire workflow while keeping every memory safe and beautifully organized.”

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John Stark

Engineering Director

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“Framespik is an incredibly well-designed tool for photographers and event creators. With features like shared cloud space, 4K uploads, 3D albums, event backup, and smart payment reminders, it helps professionals manage their work efficiently while delivering a premium experience to their clients.”

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Cersei Lannister

Senior Project Manager

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